Payments & Returns Policy
All orders are accepted by BAUN are subject to these terms and conditions of sale, which supersede any previous terms and conditions. All descriptions and illustrations contained in this website are only intended to give a general idea of the products, specifications may vary slightly. BAUN will be responsible for all transactions from the website. Fitwise Management Ltd manage events on behalf of BAUN.
To assist in prompt despatch, please use the correct product codes and descriptions as supplied on this website. Orders can be sent by fax, by telephone, by post or via the order form on this website.
All items subject to availability, an equivalent alternative will be sent in its place.
Mainland UK destinations - Orders will be despatched by Parcel Force service, which will be Parcel Force Standard. And will included Mainland UK, Highland and Isles of Scotland, Northern Ireland, Isle of Man and Isles of Scilly. Channel Islands are by Parcel Force International and are priced as Mainland UK. All other destinations will have to be priced separately, by fax, phone, or e-mail. A 10 day delivery (at least 2 working days notice required for delivery under the 10 days at an extra charge) is adopted. Any claims for non-delivery or shortages must be made in writing within two days of delivery.
NO CLAIMS WILL BE ENTERTAINED AFTER THIS PERIOD.
Claims will only be settled after the faulty goods have been returned with the nature of the fault clearly stated. Any goods returned incomplete i.e. packaging missing, accessories missing etc. will not be replaced or credited. Similarly any goods found to have been used will not be replaced or credited.
Refunds for publications will only be considered once proof of purchase has been received of payment by cheque or on-line purchase. Any such claims must be made within 7 days of purchase and all material must be returned in perfect condition for resale. Cost of postage for the return of any goods will be met by the claimant.
Newsletter subscription refunds are not refundable under any circumstances.
Membership fee refunds for any part of a fiscal year are not allowed under this policy unless a duplicate payment has been made. In such a case as a duplicate payment the claimant must provide proof of the double payment. In this circumstance a full refund will be made.
Payment is by cheque or credit card basis with order, by fax, phone, post or web site. Cheques are subject to clearance before delivery. We reserve the right to charge bank charges on cheques which are represented. We reserve the right to refuse any credit card transactions.
Reservation of Title
The risk of the goods passes to the buyer upon delivery from the carrier, but the TITLE in the goods remain vested in us and shall only pass from us to the buyer upon full payment made by the buyer, of all sums due on whatsoever account or grounds to us.